Terms of service
These Terms of Service govern your access to and use of SnugStep.space and purchases made through the SnugStep online store.
By accessing our website or placing an order, you agree to these Terms of Service to the extent permitted by applicable law.
1. Online Store
SnugStep operates an online retail store offering rolling storage carts, utility organizers, mobile storage solutions, and related household organization products.
Product availability may change without notice.
2. Eligibility
By using our website and placing an order, you represent that you have the legal capacity to enter into a purchase agreement or that you are using the website with the authorization required under applicable law.
3. Product Information
We make reasonable efforts to present product descriptions, dimensions, features, photographs, colors, and other information accurately.
However, display settings, photography, manufacturing tolerances, and other factors may cause minor variations between images displayed online and the physical product.
Customers should review the applicable product page and specifications before purchasing.
4. Prices
Prices displayed on SnugStep.space are subject to change without notice prior to purchase.
The price applicable to your order is generally the price displayed during checkout when the order is submitted, subject to correction of obvious errors and applicable law.
Taxes, duties, or other governmental charges may apply depending on the destination and applicable regulations.
5. Orders
Submitting an order does not necessarily mean that it has been finally accepted.
We reserve the right, subject to applicable law, to decline or cancel orders in circumstances such as product unavailability, payment authorization issues, suspected fraud, incorrect pricing, or incorrect product information.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
6. Payment
Customers must provide current, complete, and accurate payment and billing information.
Payment methods available to you will be displayed during checkout. Transactions may be processed by third-party payment providers subject to their own terms and policies.
7. Shipping
SnugStep offers free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by destination, customs procedures, carrier operations, weather, public holidays, or circumstances outside our reasonable control.
Additional information is available in our Shipping Policy.
8. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.
Please review that policy before initiating a return.
9. Acceptable Website Use
You may not misuse our website, interfere with its operation, attempt unauthorized access to systems or accounts, distribute malicious software, use the website for unlawful purposes, or engage in activities that violate applicable law or the rights of others.
10. Intellectual Property
Unless otherwise indicated, the content created for SnugStep.space—including store branding, original written content, layout elements, graphics, and other proprietary materials—is owned by or licensed to SnugStep and is protected to the extent provided by applicable intellectual property laws.
Nothing in these Terms grants users ownership of SnugStep intellectual property.
11. Third-Party Services
Certain features of our store may rely on third-party services, including payment processors, shipping providers, analytics services, or ecommerce technology providers.
We are not responsible for third-party services beyond the extent required by applicable law.
12. Disclaimer
To the extent permitted by law, our website and services are provided without warranties beyond those expressly stated or legally required.
Nothing in these Terms excludes statutory warranties, guarantees, or consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the maximum extent permitted by applicable law, SnugStep will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be limited.
This provision does not limit liability that cannot legally be excluded or restricted.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or applicable requirements.
The current version will be published on SnugStep.space with an updated revision date.
15. Contact
Questions regarding these Terms may be sent to:
SnugStep
570 Bay St.
Toronto, ON, Canada
support@SnugStep.space
(647) 435-6822